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Cloud FastPath Web Application Requirements

Cloud FastPath Web Application Requirements

The Cloud FastPath web service is accessible from any computer connected to the Internet via the following web browsers.  CFP supports the most recent version of each of the browsers below, plus two versions prior.  You must also have an Internet service that has an upload speed of 1.5 Mbps or faster.

Internet Explorer

Cloud FastPath Windows Application Requirements

The Cloud FastPath Windows app is supported on the following operating systems in both 32- and 64-bit versions. Additional versions may be supported; if you have a configuration that is not on the list below, please contact us at cfp-info@tervela.com:

Windows 10
Windows 8
Windows 7
Windows Server 2008 R2
Windows Server 2012
Windows Server 2016

You can also access a Windows 2003 or 2008 Standard system as a mapped drive to one of the supported OS’s above.

Ports and Firewalls

If you are experiencing problems with connection or job timeouts, firewalls and port access are two of the first items to look at. You will need private access through the firewall for cfp_windows if the Windows App is installed, and public access for Cloud FastPath.  The Windows App will request that you allow access through the firewall during installation. Additionally, you will need access via port 443 to the IP addresses for ctl.www.cloudfastpath.com and www.cloudfastpath.com. You can obtain that IP address with the nslookup command. For example, to get the IP address for ctl.www.cloudfastpth.com, open the command window and enter:

nslookup ctl.www.cloudfastpath.com

Updated on July 24, 2019

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